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Privacy Policy

Last updated: October 7, 2026

This Privacy Policy applies to MOTURN, a motorcycle community platform. By using MOTURN, you explicitly consent to the data practices described below.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We collect and process Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, do not use the service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data You Provide

When you register and use MOTURN, we collect:

We do NOT collect or store: Passport, national ID, date of birth, bank account details, payment card information, or bank statements. Payment processing is handled directly by Apple App Store and Google Play Store.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Session Management

We use session cookies (moturn_role, moturn_email) for authentication and campaign management. These are essential for secure access to your account and cannot be disabled.

Use of Your Personal Data

We use your Personal Data for the following purposes:

We may share Your Personal Data in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Data Retention:

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation; protect and defend the rights or property of the Company; prevent or investigate possible wrongdoing in connection with the Service; protect the personal safety of Users of the Service or the public; protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Third-Party Data Processors

We use the following third-party companies to process Your Personal Data: These vendors have access to Your data to perform services on our behalf and are bound by confidentiality obligations.

Advertising

We display in-house advertisements on the MOTURN platform. These ads are NOT personalized based on your browsing behavior or tracked by third-party ad networks. All users see the same ads based on placement location.

Email Communications

We use Resend to send transactional emails (account confirmations, password resets) and marketing emails (newsletters, updates). You may opt-out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us at hello@moturn.app.

Payments & Billing

For in-app purchases and subscriptions, payment processing is handled by Apple and Google respectively. We never store your payment card details. For bank transfers, we collect only the information necessary to process the transaction and verify your identity. Payment data is retained for 10 years to comply with tax and accounting regulations.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

International Transfer of Personal Data

We may transfer, store, and process Personal Data in countries other than the country in which You are located, including countries outside the European Economic Area ("EEA"). Where we transfer Personal Data outside the EEA to a country that has not been recognized as providing an adequate level of protection, We rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses ("SCCs").

Your Rights under the GDPR

You have the right under this Privacy Policy, and by law if You are within the EU, to:

How to Exercise Your GDPR Data Protection Rights

To request access to, deletion of, or restriction of your personal data, use this process:

  1. Email: hello@moturn.app
  2. Subject line (use one of these):
    • "GDPR Request: Access" — to see what data we collect about you
    • "GDPR Request: Deletion" — to request deletion of your account and data
    • "GDPR Request: Restrict" — to restrict how we process your data
    • "GDPR Request: Portability" — to receive your data in portable format (CSV/JSON)
    • "GDPR Request: Object" — to object to specific processing
  3. Include in your email:
    • Your MOTURN username or email address
    • Clear description of what you want
    • Any supporting information
  4. Timeline: GDPR requests are processed manually by our team. Timeline depends on request complexity. We will respond within 30-60 days.
  5. Cost: FREE — all GDPR requests are free of charge
  6. Identity verification: We may ask you to verify your identity before responding
  7. Not satisfied? You have the right to complain to your national Data Protection Authority:
    • Italy: Garante per la protezione dei dati personali (www.garanteprivacy.it)
    • EU: Your national DPA
    • UK: Information Commissioner's Office (www.ico.org.uk)
    • US: Federal Trade Commission (ftc.gov/complaint)

Public Profile Data

Your profile on MOTURN (username, profile picture, bio, ride history, rating, rides organized) is always publicly visible at moturn.app/riders/[username]. This profile page may be indexed by search engines and viewable by anyone on the internet. Your profile cannot be hidden or made private. If you wish to limit data exposure, you can delete your account entirely (Settings → Delete Account).

User-Generated Content

Reviews, ratings, photos, and messages you post on MOTURN are stored and may be displayed to other users. We moderate content for violations of our Terms, but we are not responsible for user-generated content. By posting content, you grant us a worldwide license to display it within the service.

Data Storage & Security

Your data is stored securely using Supabase (PostgreSQL database with encryption at rest). We implement industry-standard security measures including SSL/TLS encryption in transit. However, no method of transmission over the Internet is 100% secure. If we discover a data breach affecting your personal information, we will notify you by email within 72 hours and provide information about remediation steps.

Account Deletion Process

How to Delete Your Account

  1. Go to Settings → Delete Account
  2. Click "Delete Account"
  3. Confirm deletion (this cannot be undone)

What Happens After Deletion

Immediate (within minutes):

Exceptions (retained longer):

Your account cannot be restored after deletion.

Right to Data Portability

You have the right to request your personal data in a machine-readable format (GDPR Article 20). Email hello@moturn.app with subject "Data Portability Request" and we will provide your data within 30 days.

Data Processing for B2B Event Organizers

When you create a B2B event on MOTURN and collect participant data, we need to clarify responsibilities:

You must sign our Data Processing Agreement (DPA) before creating paid events. The DPA:

Download and sign: MOTURN DPA Template

Print both copies, sign, and return one to hello@moturn.app with subject "DPA Signature".

Children's Privacy

MOTURN is intended for users aged 16 and older. We do not knowingly collect personally identifiable information from anyone under the age of 16.

Users certify by registering that they are at least 16 years old and meet all age requirements in their jurisdiction. If a user falsely represents their age, that is their responsibility and violation of our Terms of Service.

If you are a parent or guardian: If you become aware that your child under 16 has registered for MOTURN and provided personal information, please contact us immediately at hello@moturn.app. We will delete your child's account and personal data within 30 days. Please include proof of guardianship (your name, your child's account username, and relationship).

Data retention for minors: If we discover a user is under 16, we will immediately suspend their account and delete all personal data, except as required by law (e.g., tax records for financial transactions).

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes (changes that significantly affect how we collect, use, or process your data), we will:

For non-material changes (corrections, clarifications, minor updates), we may update this page without notice. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: